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This is just a guess. If only the hot or the cold stops and not both of them, it might be that the washer in the shut off valve has come off and is plugging the line. When you shut off the main and then open another faucet, the back pressure in the line pushes the washer out. If this is the case, the washer should still be in the shut off valve. Turn off the main and take the stem out of the faucet. The washer should be the valve.

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15y ago

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