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identify what information is important to note during or after telephone conversations with

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11y ago

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Script of reservation via telephone conversation?

The script for a reservation via a telephone conversation should let the customer service rep first get the caller's telephone number. You should also thank the person for calling even if they decide to not make a reservation.


Can you give me a sample telephone Conversation between customer and teller?

A teller is generally someone who works at a bank. Therefore, a conversation should begin with the teller asking how he or she may help the customer. The customer would respond with their transaction, and the teller would then thank the customer and wish them a good day or weekend.


Can you tell the conversation between travel agency and hotel reception for particular customer booking?

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You should start out of conversation by asking about their day. You can also talk about how long they have been with the company.


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We will greet first the customer, then asking them few questions about their status. Introducing our service to them, give the important facts about our service that affects their daily life and budget. Last is offering and convincing the customer to avail our service, if customer is we will ask their information such as name, address and account number. We will ask them to submit the remaining requirements via email address. Before end of our call, we will do a close greeting to customer then end of conversation.


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Customer service representatives is important for the business because they provide all kind of information regarding the product and services.