answersLogoWhite

0

A service is different from a product because it doesn't have physical characteristics like the product (e.g can see, touch or eat). In the service sector (like insurance, banking or consultancy) all the operators have more or less the same service but the only thing that is going to make the difference of one service organistion from the other is the customer attention and human touch provided by the organisation. An example is in the banking sector we have many teller machines but people are still queing inside the bank to make their cash transaction with the teller. We can deduct that technology is taking much places in society and business and customers need to have the required customer service from individuals for feeling important or part of the organistion which they have chosen to work with for its services. Service effectivenes in the present era is to be able to serve the right customer at the right time and more effectively and efficiently than competitors. An organisation must also make the customer feel that he has got value for money regarding the services he requested.

User Avatar

Wiki User

16y ago

What else can I help you with?

Related Questions

Assess Strayhorn's Communication effectiveness of Eastern International Food Service Corporation?

Assess Strayhorn's Communication effectiveness of Eastern International Food Service Corporation?


Which service design aspect considers key performance indicators to help ensure that efficiency effectiveness and cost effectiveness of IT services are all managed?

measurement methods and metrics


The promotion of health products service or practices of questionable safety effectiveness or validity for an intended purpose is called what?

Quackery


What has the author Frank Smoyer written?

Frank Smoyer has written: 'Accountability for social service delivery systems' -- subject(s): Models, Cost effectiveness, Social services, Social service


How service improvements might be limited by legislation?

Legislation may require some health and safety measures be taken as improvements are being implemented. These measures could limit the effectiveness of the service improvements.


How business service improvements might be limited by legislation?

Legislation may require some health and safety measures be taken as improvements are being implemented. These measures could limit the effectiveness of the service improvements.


What is maximum distance an m16a2 service rifle can fire?

@3100 meters more like 500 meters for single target effectiveness though.


What is the significance of utility units in measuring the effectiveness of a product or service?

Utility units are important in measuring the effectiveness of a product or service because they quantify the value or benefit that consumers derive from using it. By tracking utility units, businesses can assess how well their offerings meet customer needs and preferences, helping them make informed decisions to improve their products or services.


What part of speech is effectiveness?

Effectiveness is a noun.


What has the author Jim Knight written?

Jim Knight has written: 'Instructional coaching' -- subject(s): In-service training, Teacher effectiveness, Teachers 'Unmistakable impact' -- subject(s): In-service training, School improvement programs, Teachers


What do you answer on reffered by?

When asked who referred you, you can simply provide the name of the person or entity that directed you to the location or service. This helps the organization track the effectiveness of their referral system.


What are strength of market globalism?

• Reduces your cost and increases your savings • Strong competitive advantage • Improves the effectiveness of your service or product • Increases consumers awareness of your brand