Customers have different needs and expectations due to a variety of factors, including personal preferences, cultural backgrounds, and life experiences. Additionally, individual circumstances such as age, income, and lifestyle can influence what they seek from products or services. Furthermore, the rapid pace of technological advancements and changes in market trends can lead to diverse expectations among customers, as they may be influenced by different sources of information and social interactions. Ultimately, these variations reflect the complexity of human behavior and the uniqueness of each customer.
exceeded customers expectation in providing solution to customer needs
By speaking to customers, a business gives them the opportunity to demonstrate their needs and expectations.Customers can ask questions directly. Also they can do it through compliting a questionaires. Online forum is another form of customers feedback.
My expectation in salesmanship is for salespeople to be knowledgeable about the product or service, to effectively communicate its benefits to customers, to listen to customers' needs, and to build relationships based on trust and authenticity. Ultimately, I expect salespeople to meet or exceed sales targets while providing excellent customer service.
customer expectation is, what they want from the service prowiders. and customer satisfaction is provided service to them is making them happy.
Customer satisfaction refers to meeting the basic expectations of customers. customer delight goes beyond expectations, providing a memorable and exceptional experience that exceeds what the customer anticipated. Satisfaction is meeting needs, but delight is creating joy.
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Your colleges in own department; staff in other departments, other staff teams, your own work team, supervisors & managers.· Come to work on time- Need· Be polite-Need · Answer calls quickly-Need· Get back to each other promptly with replies to queries-Need· Provide clear guidelines of what is expected of each other-Expectation· Define roles and responsibilities-Expectation· Be professional at all times-Need· Go the "extra mile" and exceed internal customer expectations-Expectation· Hold customer focus "round tables" to discuss each others needs-Expectation· Show respect-Need· Say THANK YOU!-Needthe importance of internal customers should never be underestimated. Without serving our internal customers well, we will never be able to serve and delight our external customers.
The company offers different types of cars for different types of customers.
No, each customer has different needs, desires, and priorities.
The needs of External Customers are- To receive good quality customer service.- To receive useful and professional advice.- To be kept up-to-date with recent promotions & ProductsThe needs of internal customers are- To have a good environment to work in.- To have the correct resources to work with.- To be trained to correct standard to be able to do their job.
Products are innovated for different purposes such as meet the needs and wants of the customers and for retain the market share.
the needs and expectations