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I had this same problem with mine. I came to the conclusion that the pins in the phone were messed up, when we bought another charger and it didn't work. What you need to do is get an extra battery and a battery charger. You charge the batteries instead of the phone. While one is charging, you are using the other, and you switch them as needed. Unless of course you want a new phone

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10y ago

What else can I help you with?