The mission of Sheraton Grand is to provide exceptional hospitality and create memorable experiences for guests through attentive service and modern amenities. Its vision focuses on becoming a leading global hotel brand, known for fostering connections and delivering enriching experiences in vibrant destinations. By prioritizing comfort and community, Sheraton Grand aims to be a preferred choice for travelers seeking both leisure and business accommodations.
The mission statement for the Sheraton Hotel is for customers to experience a standard of service that is consistent. This is to be expected from all hotels that are bearing the Sheraton name.
Sheraton is part of Starwood hotels -- from their website: "Starwood's mission is to consistently exceed our guests' expectations in terms of the products and services we provide to our business and leisure travelers."
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