yes they replace the hair aswell
Well, they either fix you doll, or replace it.
There is a special "doll hospital" where people replace the whole head.
No, you don't need an appointment for piercing you American Girl Doll's ears. You can send your doll into the Doll Hospital (By American Girl) or you can go to an American Girl Doll store and they can pierce your doll's ears there.
You can't get a new wig for a doll at the American Girl hospital, they will only replace the whole head. This is a problem for many collectors as the older dolls have slightly different faces, and a new head will change their appearance. Head replacement costs $39 plus shipping and handling ($6.95/doll I believe).
If it's an American Girl doll you can send it to one of the American Girl stores, they will fix it for you.
Sorry...they won't.
you send her to the doll hospital
take to American Girl store or send to hospital
You can ask for your doll to be freckled at the American Girl Hospital. You could also use water colors, I think.
Yes, it is pricey but she will come back as a whole new doll (literally).
I think it is a type of western doll.
Yup! You can download the hospital admission form from the American Girl website.