Advantages of front office

Answer 1

Some advantages of the front office are being the first to interact with the customers. It also gives the business a direct line of communication with what's going on in the office infrastructure.

Answer 2

Less manual work: As compared to other departments, manual work in front office js just peanuts(coming from a guy who has worked in all the four departments). Mental stress might leave your brain numb at the end of the shift though.

Authority: A duty manager is responsible for the hotel operations at any given point in time. Any action to be taken in the hotel with respect to a guest is taken only after consulting the duty manager.

Career growth: I may be partially wrong with this one, but as per my experience, front office associates get promoted quickly as compared to their counterparts in other departments, of course after taking their performance into consideration.

Less working hours: A normal front office shift is of 9 hours. Though it may get extended due to a high workload as it often happens in the hotels, it almost never goes beyond 11 hours as in the case of other departments.