1. Hire the best, for talent, train and educate
2. Set clear expectations and goals
3. Motivate, incent to those goals
4. Develop and train more
As far I know the another title for customer service manager is Operations Manager.
Customer service is the key objective of operation manager which can satisfy the customer in terms of cost and timing, their primary objective will be to provide right things at a right price at the right time.
it is the concept of how, when, where and by whom the service operations are being carried out.
Service operations are considered to be labor intensive and complex. They scrutinize the day-to-day operations in retail outlets as well as branches.
An alternative title for a service manager could be "Service Operations Manager." Other options might include "Customer Service Manager" or "Service Delivery Manager," depending on the specific focus of the role within the organization. These titles emphasize the management of service quality and operational efficiency in delivering customer support.
variables in food service operations
A joint operation is an Operation Other Than War with more than one military service involved.
first operate yourself then operate your company then family.
A FedEx Operations Manager makes $60 thousand a year. A Service Manager makes $38 thousand a year.
The different types of lodging operations are service level, location, type of guest, and affiliation.
Remote customer service is becoming increasingly popular as more and more businesses move their operations online.
Operations deal with the actual product or service that is made or provided by a given company. For example, let us say that a company manufactures knives. The operations manager deals with the various management issues relating to the manufacture of knives; he or she keeps the knife factory running. The marketing manager does not make knives, he or she just sells them. And the finance manager handles the money that is obtained by selling knives, and pays the bills.