In hotels, the guest services department is the department that takes care of the hospitality side of things. For example, a guest services employee may help you find a taxi to get you from the hotel to your destination.
Laundry linen in commercial businesses such as hotels and hospitals can be the most costly of all things. When a guest at some hotels the hotel offers laundry services to it's guest.
Hotels of the highest service and reputation have a tradition of escorting guests to their rooms. This is achieved either through established porter (or known as Bellmen in the US), services, or through an element of the hotel's concierge services. It permits the hotel representative to introduce the guest to the services and facilities of the hotel, familiarise the guest with the room or suite's amenities, and perhaps most importantly, to create a professional bond of service between the guest and the hotel. In lesser grade hotels, such as three star hotels, porter or bellmen services may be offered to the guest instead. Yet, when a guest is among the hotel group's Frequent Guest Programme or a CIP (Commercially Important Guest) to the hotel, it would be prudent to honour the guest's status by having the duty-manager, a guest-services manager, or Concierge to escort the guest. Of course, in all these instances, provisions to carry the guest's luggage is a given. In lower rated hotels, it may only be appropriate to ask the guest whether they would care for someone to escort them to their room, or assist them with their luggage. Motor Hotels, or 'Motels' typically do not provide this service at all, unless they're part of an extended resort facility.
Hana Hotels offer accommodation services, spa services, restaurant services, bistro services, cafe services, medical services and business services. Hana Hotels are highly regarded by tourists.
No, Hilton hotels do not typically provide washing machines for guest use.
There are so many supplies and amenities that given to guest in hotel. Some of them may include meals, towels, toiletries, Internet connection, telephone services and so much more.
Guest awareness. Acknowlegment
Hotels are generally not allowed to disclose guest information to third parties without the guest's consent, unless required by law or for safety reasons.
Guest houses typically offer a variety of services including comfortable accommodations, meals like breakfast, and sometimes dinner. Many provide amenities such as Wi-Fi, laundry services, and personalized local travel advice. Additionally, some guest houses may offer recreational activities, guided tours, or transport arrangements to enhance the guest experience. The atmosphere is often more intimate and homely compared to larger hotels.
Along with the rest of the IHG Family - their global mission statement is "Great Hotels Guest Love"
Some hotels offer free laundry services for guests.
Many hotels offer luggage storage services for guests.
old monuments or palaces converted into hotels which offer a royal experience to its guest.