How to Fix Arlo Base Station Offline?

Answer 1

sometimes you might see a message on your Arlo app saying " Please check if the camera is connected to the internet or network." This is because the cameras are offline.

Camera Battery

If the camera battery is 100 per cent drained cameras will go offline and will start showing the offline message on the Arlo app. If you see this message make sure to connect your camera to the charging cord.

Check if the smart hub is on and connected

if the camera is connected with the smart hub you need to make sure its on and connected with Wi-Fi router try reboot if you see offline message on your Arlo app

Answer 2

If your Arlo Camera is going offline, then it is a common issue. No need to worry about that. But it is necessary to know How to Fix Arlo Base Station Offline issue? There are many technical steps

• Sync your Arlo Base station with Arlo camera

• Wait for the LED signal about 10 seconds

• Inspect Arlo camera battery

• If LED doesn’t flash, then inspect batteries again

• Next, see again LED(s) lights and batteries

• If green lights blink, then your base station offline issue is fixed

• Repeat the process if the problem is not solved

For more critical issue talking to an expert will be a wise decision.

Answer 3

If your Arlo Base Station is offline, you can try resetting it to resolve the issue. Here are the steps to reset the Arlo Base Station:

Step 1: Locate the reset button on the back of the base station.

Step 2: Using a paperclip or a similar tool, press and hold the reset button for about 10 seconds until the LED light on the base station starts blinking amber.

Step 3: Release the reset button and wait for the base station to restart. This process may take up to five minutes.

Step 4: Once the base station has restarted, check if it's back online. You can do this by checking the LED light on the base station. If the LED light is solid green, it means that the base station is connected to the internet.

Step 5: If the reset doesn't resolve the issue, try power cycling the base station by unplugging it from the power source, waiting for a few seconds, and plugging it back in.

If the above steps don't work, you can contact +1 877-852-0007

for the Arlo technical support team for further assistance. They can help you troubleshoot and resolve any issues you're having with your Arlo Base Station or other Arlo devices.