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The compensation an Airbnb host receives after a guest cancels depends entirely on the cancellation policy the host selected for their listing. Airbnb offers several policy types, and each one determines how much the host is paid when a guest cancels.

✔ 1. Flexible Policy

Guest gets a full refund if they cancel 24 hours before check-in.

Host receives nothing in this case.

If the guest cancels within 24 hours, the host is paid for 1 night.

✔ 2. Moderate Policy

Guest gets a full refund if they cancel 5 days before check-in.

If they cancel within 5 days, the host receives payment for the first night + 50% of remaining nights.

✔ 3. Strict Policy

Guest receives a 50% refund if they cancel at least 14 days before check-in.

If they cancel within 7 days, the host is paid 100% of the reservation amount (minus Airbnb service fees).

✔ 4. Non-Refundable Option

Hosts can offer a non-refundable discounted rate.

If the guest chooses this option:

Host keeps 100% of the reservation amount, regardless of cancellation time.

✔ 5. Long-Term Stay (28+ Nights)

Non-refundable first month payment

If canceled after check-in, the host is paid for the next 30 days.

✔ 6. Host Cancellation Payout During Special Circumstances

If a guest cancels for reasons not covered by Airbnb’s extenuating circumstances policy, the host still receives compensation based on their cancellation policy.

✔ Real Host Tip

Many hosts use automation tools (like WhatsApp-based systems such as 5GO) to automatically send:

refund rules

cancellation policy reminders

check-in instructions

smart lock PIN codes

This reduces confusion and improves communication ratings.

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Ajay Nishad

Lvl 5
5d ago

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