answersLogoWhite

0

Call center is a business entity or organization that is engaged in selling tele-calling services to clients. Call centers are primarily divided into two types -outbound call centers and inbound call center. An inbound call center has processes that manage incoming telecom calls. On the other hand, an outbound call center makes outgoing calls to customers or prospective customers. In the past few years, there has been a rapid growth in the call center industry and most organizations outsource their back office operations to third party service providers. However, in some cases organizations decide to develop their own in-house call centers to have more control over the process and quality. Such call centers are called captive call centers.

User Avatar

Wiki User

8y ago

What else can I help you with?

Related Questions

What is an inbound and outbound cargo?

Inbound cargo is freight that is shipped in from somewhere else. (inbound coming in) Outbound cargo is freight that is being shipped off to somewhere else. (outbound going out)


Three types of tourism?

1. Domestic 2. Outbound 3. Inbound


What way is inbound and outbound flights?

The outbound flight is the initial flight to your destination. The inbound flight is your flight back home.


How does inbound outbound and domestic tourism interrelate?

Inbound, outbound and domestic tourism interrelate in that they contribute to the trade deficit or surplus. A large amount of inbound and domestic tourism increases revenue, while outbound tourism decreases revenue.


What is the outbound and inbound state for a public location?

to have it


Meaning of inbound travel?

Outbound is your journey when you are going somewhere. Inbound is when you are coming home (or in).


Sentence with the word inbound?

If an airlines inbound flights are late, their outbound flight will be late as well.


What are the two types of call center?

Inbound or outbound


What are the benefits of outbound tourism?

what are the benefits of inbound tourism


What is inbound and outbound tourism?

Inbound means arriving or incoming or heading towards airport or station whereas outbound means traveling away from rather than towards a place


What is the difference of an outbound train and inbound train when looking at train schedules?

Outbound trains are going from the station to another station. Inbound trains are arriving at a station from a different station.


What are the three main types of tourist?

domestic,outbound and inbound

Trending Questions
What are the key features and benefits of an absorbent dressing pad? What is the cost of obtaining a USPS fingerprint for background checks? How does the size of a bobcat compare to that of a house cat? When is the best time to visit Nepal for optimal weather and outdoor activities? How can I secure a US visa appointment? Are there any guided hike Machu Picchu tours available for travelers seeking an immersive experience in exploring the ancient ruins"? What are the differences between an Inter-American Driving Permit and an International Driving Permit, and which one is more suitable for driving in various countries? Have you ever been in a situation where you had to resort to killing a bear in self-defense"? How can I securely attach a rope to my porch swing for added stability and safety? What are the best practices for maintaining and emptying sanitary waste bins in a public restroom? In which museum in Florence is David located? What is the best carabiner for use with a Grigri? Are fire ants edible, and if so, what are the potential health risks or benefits of consuming them? How can someone leave the country without a passport? How should you approach an intersection with a flashing yellow light? Does Marriott Bonvoy offer a senior discount for guests"? Do you have to go through security again for a connecting international flight? What are the best practices for using a debit card as a tourist in the USA? Is it safe to travel to Johannesburg? Why is ondansetron not used in motion sickness treatment?