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I think everyone can agree its pretty competitive out there at the moment. Ok, yes its always pretty competitive but now is tougher than I can ever recall. We are all looking for ways to give us the edge - right?!
One of the ways that you can really differentiate yourself from your competitors is by wowing the client at the site inspection. So many of our colleagues have their standard site inspection routine that they roll out for every client. All of your clients are different - so why the same site inspection for all of them? This makes no sense. Do you make the same prospecting phone call to every account? Of course not - you always tailor your calls to the client - so shouldn't a site inspection be tailored too?
Remember there is a good chance that your clients are going to site inspections at other hotels too - and they can get pretty darn boring if they are all the same. Tailoring your site inspection to the client has the following benefits:
1. It tells your client that you really want their business because of the time and effort you have put into planning the site inspection.
2. It reminds your client that you understand who they are and what they stand for - which means you will best be able to take care of their group.
3. Your client will still remember your site inspection when they return to their office.
A great place to start for inspiration is your client's website. Maybe they have a theme to their website. Maybe they have company values that could be helpful to you. Maybe they have background music…
Involve the rest of your sales team in preparing for the site inspection. At your next sales meeting tell the team about your upcoming site inspection and then have the team help you brainstorm for 5 minutes on creative ways for wowing your client at the site inspection.
It's also a great idea to involve the rest of the hotel in your site. A Chef in uniform will almost always wow a client - as will food samples along the way! Remember that one of the biggest gripes that clients have is over the check-in experience - so imagine the impact of a Front Desk who actually knows who they are when they arrive at the hotel for the site inspection!
One of the added benefits of involving the rest of the hotel in your site inspection is longer term. If your hotel team has been involved in helping secure a piece of group business then they are more likely to go the extra mile to take care of that group - it's like they have more of a vested interest. That group is more than just another group at your hotel - to the operations team it's a group that they helped win. Read more: www.HotelSalesSuperStar.com
What else can I help you with?
When you visit a possible site for a convention it's called a what?
apex fill in the blank A. site inspection. a: site inspection
What would you call a visit to a possible site for a convention?
A site inspection.
How can I book a Vancouver Hotel online?
You can book a hotel online in Vancouver by using a site like Kayak. Search for your destination, then decided which hotel will suite your needs and book directly from their site or from the hotels site.
What is good hotel oxford hotel or royat queens hotel?
Where? Check them out on a directory or review site
Where can I get home inspection training ?
You can get home inspection training online at www.homeinspectionbook.com/. You can also find out more information about home inspection training in your area at that site. Good luck!
What kind of degree is needed for hotel management?
This Site Sucks!!!!This site is USELESS!!!!!
Where can you get Tokio Hotel pajamas?
At the site www.tokiohotel.com
What is the cost of annual auto inspection in Houston?
The annual fee for an auto inspection in Houston is $39.99. The site: "professionalautocare.net" offers a $7.00 off inspection sticker coupon, along with other coupons that might be of interest depending on your inspection results.
Am looking for a hotel job?
Where are you looking for a hotel job? Here's a Bristol Site, if not try gumtree.
Where is the best place to find last minute hotel deals?
Go to http://www.hotwire.com/hotel/index.jsp, this site gives you daily hotel deals and deals no where else offers you. This site also goes into detail explaining hotel places you would consider.
Are there any Sydney hotels that offer on-site daycare?
You do find hotels in Sydney that offer on-site day-care. Sydney Marriott Hotel is one such luxury hotel with one-site daycare facility.
Where can one place advertising for a hotel?
If one is interested in placing advertisements for hotels there are many places to do this. They can do it in the local newspapers, on billboards, on benches or they can place advertisements online. This is usually done by placing the ads on a site that the hotel pays the site to advertise their hotel for them for as long as the ad is on their site.
