When dealing with an angry patient, it's essential to remain calm and listen actively to their concerns without interrupting. Acknowledge their feelings and validate their frustrations, showing empathy for their situation. Offer solutions or alternatives to address their issues, and if necessary, involve a supervisor or another staff member for additional support. Maintaining a respectful and professional demeanor can help de-escalate the situation and rebuild trust.
Punch him/her in the FACE!
So the nurse don't get hurt while the patient chucks on the angry act.
super angry
Tell them to calm down and talk it out
Ask patient be calm and call for assistance
just be patient
Depends on how smart/angry the patient is, emirate?
they were angry
With real smile and love. It is not a big deal.
You get angry because something triggers adrenalin to be released, and too much makes you... rowdy. the best way to deal with this is to first identify what makes you angry, what you do when your angry, and how many minutes a day your angry, and focus on slowly raising your tolerance level, and finding new ways to deal with it. In a positive way that doesn't hurt anyone or yourself. If you keep doing this, you eventually will be able to be "The Nice Guy"
If they are being disrespectful - be direct and demand that they leave.
be polite, be calm. get the manager, they deal with it better.