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I have the same problem. I can't seem to do it from the Control Panel's uninstall feature. Please help.

I just figured out how and it seemed to work from my computer. Press Ctrl+Alt+Del and go to task manager. Then go to the tab that says "processes" and look for the one that says "pronto." Click on it and then click "end process." After that you can go to the control panel and remove it.

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13y ago

What else can I help you with?