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If you have dropped it, that's why. The wiring may have gotten mixed up. If you haven't done anything, it could be faulty. If you send it back to the people who made it, they will determine if it is broken and if so, send you a new one. If its not broken, turn it on and off 3 times. If that still doesn't work, go to your nearest best buy and have the geek squad check it out! Hope I helped!

~SexyNerd

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13y ago

What else can I help you with?