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Generally it is helpful to send a copy of the original claim to the secondary payor with the primary EOB. Also, make sure the claim and the EOB match exactly! I cant tell you how many times Ive gotten a claim with an eob .. and the claim has been altered to only bill for the remaining coinsurance, deductible.. etc. While this isn't only bad billing practice, it takes a lot of time and letters to get the provider to correct the information so the insurer can process it correctly.

Hope this helps:)

Evan

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13y ago

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