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I had the same question and after making several calls, I think I have it.
The current manufacturer of the Ginsu knives is Douglas Quick Cut. They will replace your authentic Ginsu knives free of charge. I was told to send mine to them with payment of $2 per knife for shipping and a new one would be sent out. They only charge $1 shipping for the dinner knives.
But, they must be authentic. There was another company making fake Ginsu knives and they won't replace those knives. I was told that the fake knives are marked: "Ginsu 2000" or "Ginsu World Class" or "TV Knife."
Mail your knives to:
Douglas Quick Cut
P.O. Box 29
Walnut Ridge, AR 72476
There phone number is 870-886-6774 should you like to verify what I was told just a few minutes ago.
What else can I help you with?
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