Whenever you're talking with someone and you want to show that you agree with him or that you at least can respect (/ relate to) what he /she is saying. You usually come a long way with simply repeating what you think they said (when it's important, that is, not with small talk mostly) and just maintaining normal eye contact, though.
Active listening is particularly important in situations where emotions are involved, such as during conflicts, when providing support to someone in distress, or when trying to understand someone's perspective. It helps foster better communication, empathy, and connection between individuals by demonstrating genuine interest and understanding.
resolving conflicts
Active Listening
resolving conflicts
Active listening, empathy, and constructive communication are crucial in resolving conflicts. It's important to understand the perspectives of all parties involved and work towards a mutually beneficial resolution through open and respectful dialogue. Additionally, being able to compromise and find common ground is key to resolving conflicts effectively.
Active listening
Active listening
Active listening
Both are important for a manager, but actively listening is often more crucial. Active listening helps the manager understand their team's needs, concerns, and feedback, fostering trust and collaboration. Speaking accurately is important for clear communication, but without active listening, communication can be one-sided and less effective.
Some types of listening that include active listening are:Relational listeningDialogic listeningTherapeutic listeningAppreciative listeningEvaluative listening
Some types of listening that include active listening are:Relational listeningDialogic listeningTherapeutic listeningAppreciative listeningEvaluative listening
Active listening.