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What makes service excellent will vary from person to person. Excellent service is whatever it is that makes a customer satisfied with their experience.
While Charter says that they do offer excellent customer service, I have not received it personally. They claim to have it, but the majority of their service is electronic on the phone and it is impossible to actually get a person on the phone.
Customer service in general is an easy thing to provide. The best way to approach customer service is to always focus on the customer and his or her needs. When somone arrives to a business for a particular item or service you should do everything you can to make them feel as though they are the only person there at the moment regardless of how busy things are. Using the person's name and treating them kindly, professionally, and with kindness are all important factors to consider. Despite the lack of excellent customer service in today's world the need for it has never gone away.
because internal customer is a person who provide service to external customer.
One good customer service career goal is to become a manager over other customer service representative. Another good goal would be to always be helpful with others no matter what their attitude.
I am looking for a google youtube premium cust rep to talk to. Can you provide me with a telephone number? Donna Cotten
This answer may be more of a matter of each person's experience but I would have to say Sprint/Nextel has great customer service! I have used them for years and never have to hold very long and always get a clear english speaking attendant which is better than my other utilities. I have Straight Talk and they have excellent customer service. however, when i had verizon, their customer service was horrible
When a person works as a cashier they are expected to give customers excellent customer service. They are to be courteous, polite, efficient, and friendly.
A customer is a person who buys goods or services from the service provider. This may also refer to any potential buyer. The word "custom" means "habit", a person who goes to a store on a frequent basis to purchase their products or services, thus it is their habit to buy from that particular store. Customer service is the provision of service to customers before, during and after a purchase. According to Turban at all. (2002), it is a series of activities designed to enhance the level of customer satisfaction - that is, the feeling that a product or service has met the customer expectation. In customer service, the customer is inseparable with the provision of service. This means that without the customer, there can be no customer service. For example, in a hair saloon, the customer needs to be sitting in the seat for the hair dresser to provide her service, in this case, to cut hair.
Going beyond the normal response, assisting and offering to assist without being asked Example, a homeowner tell you they have plumbing problems it is a condo community not your problem, help them find a plumber customer service, excellent customer service would be calling the plumber and setting a time and date with the person present fitting their schedule. Excellent customer service
customer service ((800))-923-0024
Reliable customer service is when you can rely on a person to help you and get the problem solved.