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A customer is a person who buys goods or services from the service provider. This may also refer to any potential buyer. The word "custom" means "habit", a person who goes to a store on a frequent basis to purchase their products or services, thus it is their habit to buy from that particular store.
Customer service is the provision of service to customers before, during and after a purchase.
According to Turban at all. (2002), it is a series of activities designed to enhance the level of customer satisfaction - that is, the feeling that a product or service has met the customer expectation.
In customer service, the customer is inseparable with the provision of service. This means that without the customer, there can be no customer service.
For example, in a hair saloon, the customer needs to be sitting in the seat for the hair dresser to provide her service, in this case, to cut hair.
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What is customer service-?
Customer service refers to the advice and service that is provided by a given company to their customers.
Poor customer service?
percentage of customers lost through bad customer service
What is customer service?
Customer Service is the service provided to customers before, during, and after purchasing and using goods and services.
What are you responsibilities for treating customers equally when delivering customer service?
explain thier responsibilites to deliver customer service treating customers equally in a nursery?
What is the connection between customers expectation and customers satisfaction?
customer expectation is, what they want from the service prowiders. and customer satisfaction is provided service to them is making them happy.
What is customer service-?
Customer service refers to the advice and service that is provided by a given company to their customers.
Poor customer service?
percentage of customers lost through bad customer service
What is the Difference between customer loyalty and service loyalty?
•difference between service and delight
Which of these statements about customer service is false?
Customers will choose a business regardless of good customer service.
Definition customer service?
customer service is an organization's ability to supply their customers' wants and needs.
What is customer service?
Customer Service is the service provided to customers before, during, and after purchasing and using goods and services.
What department deals with customers?
Customer service.
What are you responsibilities for treating customers equally when delivering customer service?
explain thier responsibilites to deliver customer service treating customers equally in a nursery?
What is the connection between customers expectation and customers satisfaction?
customer expectation is, what they want from the service prowiders. and customer satisfaction is provided service to them is making them happy.
Bad points of customer service?
The bad points of customer service are slow service, poor quality service, unresolved issue, not entertaining the customers and can give the loyatly promo to loyal customers.
What is a good definition of customer service?
"Customer Service is a function of how wellan organization meets the needs of its customers."
How do you get good feedback from customer?
We are conducting the survey and asking a feedback from customers about the customer service and product/service.
