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Poor customer service

Updated: 9/11/2023
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14y ago

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percentage of customers lost through bad customer service

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Q: Poor customer service
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Effects of providing poor customer service?

explain the effects of providing poor customer service


The effects of poor customer service?

Diminished customer base.


How poor customer service can have an impact on the reputation of an organisation?

Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers


What kind of customer would you like to approach a satisfied customera doubtful customer or an irate customer?

For me, I prefer both. Why? Because doubtful customer can educate about the product or service from inquiries up to order processing and angry customer can pacify them by sympathy, offering a reward program and ask an apology about poor product or service and poor customer service. My objective is to retain the customers for patronizing the product/service regardless what type of customers are.


Bad points of customer service?

The bad points of customer service are slow service, poor quality service, unresolved issue, not entertaining the customers and can give the loyatly promo to loyal customers.


Is the BT customer service good?

Many of the reviews for BT Broadband are very poor. There are complaints about the overall service and about customer service in general. There are a broad range of complaints about this company.


What are the ratings on the Nextell service?

Nextell is a wireless service provider. It has over twenty million subscribers in the USA. The company has suffered poor ratings of its service lately with many uses complaining about poor connection and poor customer service.


Can a company give you a coaching on poor customer service to a prior incident if you are not scheduled?

no


Why is so hard to get a job at Nordstrom Rack Customer Service?

because you are poor


How can poor customer service affect staff?

it makes the staff imbarresd n annoyed because theyre being represented by a awful customer service staff


What would you do if a customer sent his meal back?

Of course we will do an apology to customer if ever we provide the slow and poor quality service.


What is the first step in mollifying a customer who has received bad service?

Admit to dropping the ball, if you provided bad customer service and you admit it, your apology that follows will take the sting out of the poor service that was given.