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explain the effects of providing poor customer service
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∙ 14y ago
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The effects of poor customer service?
Diminished customer base.
Poor customer service?
percentage of customers lost through bad customer service
How poor customer service can have an impact on the reputation of an organisation?
Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers
What kind of customer would you like to approach a satisfied customera doubtful customer or an irate customer?
For me, I prefer both. Why? Because doubtful customer can educate about the product or service from inquiries up to order processing and angry customer can pacify them by sympathy, offering a reward program and ask an apology about poor product or service and poor customer service. My objective is to retain the customers for patronizing the product/service regardless what type of customers are.
How can poor customer service affect staff?
it makes the staff imbarresd n annoyed because theyre being represented by a awful customer service staff
The effects of poor customer service?
Diminished customer base.
Explain the effects of poor customer service on an organisations reputation?
Loss of customer base; loss of sales; high complaints; poor impression; loss of confidence in the service; loss of funds raised for the charity; loss of contracts; redundancy
Explain the effects of providing poor customer service?
Poor customer service can result in loss of customer base. If I were a customer of a bank and if I feel that the service I get from them is poor or not of good quality, I can very well, change my bank and start banking with another bank. The bank can in no way stop me. Moreover, I will tell all my friends about my bad experience with the bank and my friends who want to open new accounts might not want to bank with them because of my bad experience. So the bank not only will lose existing customers but also will lose potential/future customers.
Poor customer service?
percentage of customers lost through bad customer service
How poor customer service can have an impact on the reputation of an organisation?
Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers
What kind of customer would you like to approach a satisfied customera doubtful customer or an irate customer?
For me, I prefer both. Why? Because doubtful customer can educate about the product or service from inquiries up to order processing and angry customer can pacify them by sympathy, offering a reward program and ask an apology about poor product or service and poor customer service. My objective is to retain the customers for patronizing the product/service regardless what type of customers are.
What are the effects of poor recruitment and selection?
The effects of poor recruitment and selection process is that it leads to poor service delivery. It also leads to disgruntlement from a section of the population.
Bad points of customer service?
The bad points of customer service are slow service, poor quality service, unresolved issue, not entertaining the customers and can give the loyatly promo to loyal customers.
Is the BT customer service good?
Many of the reviews for BT Broadband are very poor. There are complaints about the overall service and about customer service in general. There are a broad range of complaints about this company.
What are the ratings on the Nextell service?
Nextell is a wireless service provider. It has over twenty million subscribers in the USA. The company has suffered poor ratings of its service lately with many uses complaining about poor connection and poor customer service.
What are the effects of poor recruitment and selection process?
The effects of poor recruitment and selection process is that it leads to poor service delivery. It also leads to disgruntlement from a section of the population.
Why is so hard to get a job at Nordstrom Rack Customer Service?
because you are poor
