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Poor customer service can result in loss of customer base. If I were a customer of a bank and if I feel that the service I get from them is poor or not of good quality, I can very well, change my bank and start banking with another bank. The bank can in no way stop me. Moreover, I will tell all my friends about my bad experience with the bank and my friends who want to open new accounts might not want to bank with them because of my bad experience. So the bank not only will lose existing customers but also will lose potential/future customers.
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Effects of providing poor customer service?
explain the effects of providing poor customer service
What is the benefits of effective customer service in a hotel to the guests?
Be number one providing customer service of a Hotel.
The effects of poor customer service?
Diminished customer base.
Who is providing a service?
Customer service providers are usually 3rd party contracting companies who will offer customer service for a company without it.
How can a university improve its customer service?
University improve their customer service by providing proper training training to the staff.
Explain the effects of poor customer service on an organisations reputation?
Loss of customer base; loss of sales; high complaints; poor impression; loss of confidence in the service; loss of funds raised for the charity; loss of contracts; redundancy
How can you give good customer service?
we can provide good customer service by providing good quality goods and give good service to their products
How do you analyze customer feedback?
you can analyze customer feed back threw customer surveys, or comment boxes that don't come to the customer as an inconvenience or bothersome while providing what ever service your providing
How customer service impact on bank performance?
Customer service play an important role in every business and specialy in bank they gain the trust of the customers through providing customer service.
What are some of the interest and hobbies in customer service?
There are many possible interests and hobbies in customer service. Someone may be interested in providing extra information to customers in customer service for example.
What are the effects of good communication skills to customer service?
the customer understands and is better informed in what the customer service person is telling them, and could end in a happy customer
What is the Difference between customer satisfaction and customer delight?
Customer satisfaction refers to meeting the basic expectations of customers. customer delight goes beyond expectations, providing a memorable and exceptional experience that exceeds what the customer anticipated. Satisfaction is meeting needs, but delight is creating joy.
