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In the first instance, you must determine whether the funeral home actually owns the cemetery and is the designated party responsible for perpetual care. In most instances, cemeteries are owned and managed by independent companies, counties, or state services.

It is also essential that you check the contract for the grave site to determine whether grave care was provided for a set period, or in perpetuity, or in some cases, even at all. If you live in a rural community, it may be a good start to speak with the local bureau of statistics, those responsible for the registration of births and deaths. Or, it may even be possible to seek assistance from a County Home Extension Office.

Alternatively, speak with your local media source - newspaper or television, to see whether there have been similar complaints by members of the community.

If you've exhausted all the above, and you have documented proof of the funeral home's expressed responsibility to provide grave maintenance and care, then it may be time to speak with a solicitor or attorney for advice.

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