When comparing a future job with past job experience, you should try to look for overlapping skills. The immediate one which comes to mind is experience relating to the public and dealing with customers. Also both jobs require an attention to detail and multi tasking.
What do you think makes you a good call center agent? What has been the most challenging part of being a call center agent for you?
cashier has to deal with people face to face, therefore having and using customer service regularly. Production operator need not be so polite and often work independently
Each person will handle the pressure of being a call center agent differently. It is important to state that there would not be any problem handling being an agent and provide reasons why.
to enhance my skills and to experience being a call center agent
nurse deals with patient while call center agent deals with customer so they are interrelated.
information on being a mcdonalds cashier
Following are some disadvantages of an outsourced call center: • Lack of business understanding • Language constraints • Confidentiality issues • Eliminating jobs
you get $10000000000000000 a second
i think it is a good thing to handling with customer on the phone, can help somebody with there problems. find a solving for that.
Call agents are usually very friendly and polite. In addition, call agents almost always speak clearly, as it is imperative that the customer can understand them.
The one qualification for being a cashier is to be monetarily trustworthy! You might as well not bother being a cashier if you cannot be trusted handling money. Any other requirements of being a cashier will be taught to you in on the job training.
The best way to relate management to call center is to explore the day in the life of a call center representative. Managers manage by objectives using metrics such as, average hold times and customer perception to ensure the needs of their customers are being met.