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What are the first steps to fix a damaged hard drive?

Updated: 8/20/2019
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10y ago

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To fix a damaged hard drive one might turn off their computer to 'check the disk' to see if its broken or one may reformat it, deleting all files back to factory setting. To save these files, one might hire a professional to repair or copy files off the broken drive onto a new one if it can't be fixed.

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Q: What are the first steps to fix a damaged hard drive?
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