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What did Robert Crandall introduce to the airline industry?

Updated: 8/19/2019
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IntnlDirofBizBios

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βˆ™ 13y ago

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introduced the first computer system for use by travel agents to make reservations and used data on passengers to create the "yield management system" that saved his airline millions of dollars. In addition, he introduced "supersaver" fares

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Q: What did Robert Crandall introduce to the airline industry?
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