answersLogoWhite

0


Best Answer

Utilizing mystery audit on financial services business, they will use many approach such as using video consultations, they will assess all your sales and communication channels via mail, phone or personal visits to your branch or main office. And then the mystery shopper will evaluate how your staff are shaping your customer's experience with your brand and how they are helping you grow your business or not.

User Avatar

Wiki User

7y ago
This answer is:
User Avatar

Add your answer:

Earn +20 pts
Q: What is it like to use mystery audit on financial services business?
Write your answer...
Submit
Still have questions?
magnify glass
imp
Related questions

What are Financial Services and Compliance Auditing like in Hong Kong?

Compliance Auditing is usually part of financial services. In Hong Kong which is a business city, most companies have in-house compliance auditing, although some small businesses use external financial services to audit their income.


What is the purpose of an audit?

The purpose of an audit is to add credibility to the financial statements of a business organization.To give credence to the accounting records, accounting polices and financial statements of an audit client.


What is qualified audit report?

Qualified audit report means that financial statement of business donot represent the true and fair activities of business


What is the difference between investigation audit and conventional audit in financial statement audit?

Purpose of investigation audit is to find out the evidance of the specific agenda for which investigative audit is conducted while conventional audit objective is to find out that financial statements represents the true and nature of business or not.


What does an audit achieve?

Audit is a practice to find out that does financial statements of business are prepared according to standards and policies and whether it presents the true and fair business activities or not.


What is audit failure?

An audit failure is when an auditor says that financial statements are correct when they actually are not correct. This is basically when an auditor lies for a business.


What is the difference between Financial Audit and Cost Audit Describe each of them?

between financial audit and cost audit


Anything about mystery audit on automotive services?

I think what you mean is automotive mystery shopping. This is a kind of covert audit that can evaluate the business standards and processes of your business, through research and analysis by asking enquiring directly at a site, via phone conversation email and written correspondence. The outcome of each assessment can be used to highlight good practice, compliance and shortfall . The latter will drive quality development systems


What service does the company Appel offer?

Appel offers several services such as, Litigation support, Tax related services, financial planning. Tax related service such as audit assist, year end tax planning, and business advisory. Accounting and auditing services.


Difference between cost audit and financial audit?

Cost audit is done to audit the cost elements of unit costs while in financial audit, audit of financial statements is done to find out information provided is true and fair or not.


What is the Difference between HR audit And Financial Audit?

Under HR Audit, audit of HR procedures and process is done while in financial audit, audit of finance related matters are done.


List five recommendation that have been made recenlty to strengthen the independent audit function?

A public company auditor, in order to be independent, should not audit its own work (as it would if it provided internal audit outsourcing services, financial information systems design, appraisal or valuation services, actuarial services, or bookkeeping services to an audit client).A public company auditor should not function as part of management or as an employee of the audit client (as it would if it provided human resources services such as recruiting, hiring, and designing compensation packages for the officers, directors, and managers of an audit client).A public company auditor, to be independent, should not act as an advocate of its audit client (as it would if it provided legal and expert services to an audit client in judicial or regulatory proceedings).A public company auditor should not be a promoter of the company's stock or other financial interests (as it would be if it served as a broker-dealer, investment adviser, or investment banker for the company).