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It does default to a Web Search. Since Answers.com contains over 4 million topics, is it possible you're getting results, just not the ones you want? And, you can always use the do a Web search for your word with the drop down menu next to the word Search.

If you're having problems, contact their support team at: http://www.answers.com/main/contact_us.jsp.

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Q: Why does Answers.com not default to a web based search if it does not have any material on a subject?
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