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It's called a "processing fee" for handling all the paperwork and filing effort used (supplies, people labor, etc) ... usually part of the "final payment" which can be slightly different than what the normal monthly payment had been. That $17 fee was most likely in the small fine print in some document that was signed when the loan originated. This is why it is so very important to read every page of every document before signing anything. It's always the fine print that gets the consumer every time.

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Q: Why does Ford Credit charge 17-dollars to release the lien on your vehicle that has been paid in full?
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