Why it is important to communicate calmly and politely?

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if in a business it is alfa omega to do so, to show that you have "controll" or are confident on the business it also gives trust. And politness can go far in many cases, inpolite might not get what they want, or at least not for a good price.
because if you apply for a job what do you think the company or place you are applying for will do if you seem to talk loudly and get in there face and tell them that's none of your bisnus business
Well, if it's for business it's always better to be calm and speak to a client in as respectful manner so they can see the type of person you are. Then they can begin to trust you. On the other hand being overly aggressive with a client is not good for business. You need to have a trusting relationship in business as this will speak volumes to all others around you because they'll know your the person that everybody trusts.
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