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Make sure that you have separate phone line for you fax machine and separate for your telephone. If not, even normal calls will make your fax machine rings.

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Hugh Luettgen

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2y ago
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9y ago

There are many reasons this might happen. Does the fax machine get dial tone, and do you hear ringing and an answer, with a fax tone after the fax machine on the other end answers? If not, then there is either a problem with the telephone line or you have entered the fax number incorrectly. If so, then there may be some other problem with the fax machine.

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9y ago

There are many reasons your fax machine might be failing to send a fax. First, there may be a problem with the fax machine itself, including a paper jam or other mechanical problem, or the fax machine is unplugged, or the fax machine is out of fax paper. (Many fax machines insist on printing a confirmation after sending a fax, so you need fax paper to send as well as to receive.) Second, there may be a problem with the telephone line. The fax machine may not be properly plugged into the phone line, or there may be a problem with the phone line itself. If the fax machine has a handset, try manually dialing a phone number to see if you get dial tone and then actually ring the number that you dialed; otherwise, try plugging in a regular landline telephone in place of the fax machine, using the same telephone jack and line. Lastly, there may be a problem on the other end, either because you misdialed the number, the number changed, or the number is temporarily out of service.

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Q: Fax machine dialing out but not sending?
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