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The computer repair shop legally owes you a replacement at the value of the computer you left with them. They may try to tell you that their insurance company will only pay a certain amount for "items left in the care of others" but even if the company's insurance will only pay a part of the value the company itself still owes you the difference.

I recommend, in the future, taking your computer to a smaller repair shop (assuming you took it to a larger place before). Small business owners who don't own large chains tend to be more detail oriented and care a bit more about repeat business - often giving you better service and taking better care of the things you place in their trust.

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Q: A computer repair shop lost your computer How much money does the shop legally owe you for it?
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