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Q: A customer asks you a question and you are not sure of the answer You feel the customer expects you to know the answer What would you be MOST likely to do?
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If a customer asks a question that you don't know the answer to?

The proper response would be "I don't know, but let me find out for you."This looks like one of the questions on the McDonald's employment assessment:"A customer asks you a question and you are not sure of the answer. You feel the customer expects you to know the answer. What would you be MOST likely to do?"You should follow your instincts and do what you think would be best in the situation.Check the "Sources and related links" section below for a full list of best answers for the McDonald's assessment.


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