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A customer complains that he was short changed what would you do?
Wiki User
∙ 9y ago
This is a situation that you may want to have your manager or customer service handle. If your drawer is short, you could get in trouble.
Wiki User
∙ 9y ago
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A customer complains that he was short changed by you receiving only 13 cent from 2.00 instead of 31 cent what would you do?
Apologize to the customer for there inconvenience assure them that this mishap wont happen again, look at receipt and count the drawer give customer back correct change.
Where would a customer's surname be keyed into a customer database?
sales and customer service
How do you define the ideal customer?
An "ideal" customer would be someone who usually comes to your business and buys something about once or twice a week. A patron would be an ideal customer.
How do you identify with your customer's feelings?
This is not particularly difficult. Just think about what you would want if you were a customer.
How would you convince a customer to become a client of there bank?
To convince a customer to be a client of your bank, spell clearly the benefits of the program to the customer.
A customer complains that he was short changed by you receiving only 13 cent from 2.00 instead of 31 cent what would you do?
Apologize to the customer for there inconvenience assure them that this mishap wont happen again, look at receipt and count the drawer give customer back correct change.
A costomer complains that he was to short by you receiving only 13cent change from 2.00 dollars insted of 31cent what would you do?
Give the customer the rest of the money owed to him/her.
Who responds to viewers complains about adverts?
It would depend on who you lodged the complaint with.
Who would you go to for advice about comments or complaints?
The human resource department would take both the complains and the comments.
What are some opinions on home employment agency?
Short answer yes Based on what? If it were a scam I doubt there would be customer support and a refund policy.
What jobs would focus the most on customer relations?
"The jobs that would focus the most on customer relations would be commercial customer support, focus groups, advertising, customer relations, and customer satisfaction."
Where would a customer's surname be keyed into a customer database?
sales and customer service
Where can you get short hair cuts?
"Short hair cuts" is a relative term whose definition would hinder on the stylistic choice of the customer. That being said, any hair salon -- be it a big chain or local salon -- should have a variety of short hair styles to choose from.
What do you call a person who never complains?
One choice would be "Pollyanna" from the book (and movie) of that name. She always looked on the bright side.
As a customer what key service standards would you expect to see?
As a customer, what key service standards would you expect to see
How do you ask a customer questions about how to keep their business account?
Ask them.. If they're happy with the way the account is being managed. If they would like an increased credit limit. If they would like an extended payment period. If there is anything specific you can supply them with (something you don't usually stock etc). If there's anything the customer would like to see changed regarding the way your business operates....
What are the signs of customer service?
Good customer service starts with these steps: First, identify what the customer wants. Do they want something to be changed? Do they want their money back? Do they want something to be cleaned? etc. Put yourself in their shoes. What would you want in this situation?Second, let the customer know that you understand their problem. Tell them that you are going to do everything in your power to correct the problem. Never say that you can't do anything. The customer wants you to be on their side.Third, tell the customer what your action plan is. Let them know what you are going to do. If you need to consult your manager for a refund, tell the customer that you need to tell your manager the issue. Do not just walk away.Fourth, close out the problem. If you have done everything in your power to solve the problem, make sure the customer leaves happy. Tell them that these matters care to you, and you will do everything you can to make sure the issue won't happen again.In short, staying positive, listening and understanding, and showing the customer that you care are good signs of customer service. A happy customer will likely tell 3 people about their good experience. An unhappy customer tells about 9-12 people about their experience.
