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explain how to recognise when a customer is angry or confused
A customer who is very angry.
Someone so angry that they seem out of their mind.
For me, I prefer both. Why? Because doubtful customer can educate about the product or service from inquiries up to order processing and angry customer can pacify them by sympathy, offering a reward program and ask an apology about poor product or service and poor customer service. My objective is to retain the customers for patronizing the product/service regardless what type of customers are.
if u have a smiling face whenb customer is angry & try to avoid mistakes
Irate customer means angry customer. The customer who is angry because of poor services provided.
The cast of Grand Theft Auto 5 Release - 2012 includes: Jasmin Alexandra Perez as Angry Customer Dallas Baer as Angry Customer Joe Cash as Angry Customer Austin Dicamillo as Angry Customer Ashleigh Doran as Angry Customer Michael Hemphill as Angry Customer Eric Kassmann as Angry Customer Danielle Kuna as Angry Customer Thomas Lochner as Angry Customer Jesse Pickering as Angry Customer Greg Stritzel as Angry Customer Skylar White as Angry Customer
explain how to recognise when a customer is angry or confused
A customer who is very angry.
No, it's a response to confrontation. Why should he not look at other women?
Give an example on the steps you would take to take care of an angry customer
well they do somtime when they are angry but not all the time everyone swears. teachers are people, so they CAN swear. that doesn`t means they DO it, but in general, yes, they do please don`t do it because maybe you`ll be banned
Yes, see the video in related links. Skip to the end after he finishes singing.
apple
Usually. The theory is that you don't want an angry customer because negative publicity from one angry / dissatisfied customer will undo a lot of hard and expensive advertising work. If you keep that person happy, you can usually turn a bad situation into a good one, perhaps that angry person, since you made him happy, will tell his friends how great your establishment is because you handled the situation properly. In certain circumstance the customer is not right... for example: when the are obviously trying to take advantage of you, if they are mis-interpreting something that is pretty easy to understand, or if they become belligerent.
never get angry satisfy their needs
Someone so angry that they seem out of their mind.