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An advantage of having communication go vertically is the fact that manager will be informed about the operations of the organization from employees dealing with customers directly. A disadvantage to this strategy is the fact that some employees may hold back on information.
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∙ 9y ago
Vertical communication allows for clear transmission of information between different levels of hierarchy, promoting coordination and alignment within the organization. It also facilitates feedback from lower levels to higher levels, promoting employee engagement and involvement. However, it may lead to delays in decision-making and create barriers to creativity and innovative ideas from lower levels due to strict hierarchical structures.
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