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The sales person should be good . Good communication skills. Good quality and good ambience. Discounts and good offers. Play room for small children so the mother can do shopping easily. There should be a complain book and suggestion book. IN THE VISIT WHAT IS OUR NEED:- In the visit we want the sales person to be polite and have a smiling face. The sales person should know all the information about every product. When we talk with the sales person he/she communicate properly . We expect very good discount and good offer. If we can get something more than their regular services, it would be pleasurable. E.g.:-Something free.

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Q: Analyze and discuss the basic needs of a customer and present your finding on the same from the project that you have done r?
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Continue Learning about Marketing

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CRM, customer relationship management, analytics is all the programs that try to analyze a company's customer and tries to present the data in a way that better business decisions can be made.


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Where can one find information on CRM or customer relationship management?

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