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Q: Are customers impressed with the effort gap has made to have more worker friendly suppliers?
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Continue Learning about Marketing

What is a convenience products?

A product bought by consumers frequently without much thought to price or comparison.


Service Marketing and Customer Relationship Management?

Service marketing is either a stand alone offering or an additional offering to a product that is meant to deliver an added value to the offering, while customer relationship management is the total effort at acquiring customers, enhancing the customers experience with satisfying added value in order to retained them over a long period of time.


What is the relationship between purchasing department and marketing department?

The current development of the purchasing function shows remarkable similarities to the development of the marketing concept. The product/production orientation, that dominated management practice for many years, can be compared to traditional purchase's focus on product and price. The subsequent sales orientation emphasizes the efforts of sales representatives to get customers to buy their products. This is very similar to the purchasing department that directs its efforts at identifying suitable suppliers that can deliver the desired products at the right time. Only when the whole organization is focused on serving the customer optimally (integrated effort), it employs the marketing concept.


What are the three conditions that must be met for successful application of the marketing concept?

1. Company activities should be focused upon providing customer satisfaction rather than, for example, producer convenience. 2. The achievement of customer satisfaction relies on integrated effort. The belief that customer needs are central to the operation of a company should run right through all departments. 3. For integrated effort to come about, management must believe that corporate goals can be achieved through satisfied customers.


What is the role of customer fulfillment in the organization's effort to meet customer expectations?

delivering brand promises to earn trust starting from putting right processes in place, creating a 2 way dialogue , unbeatable service delivery to leave an indelible impression on customers, through to after sales service and management of returned goods.......................Joan

Related questions

Why suppliers are important to a companies effort?

if your suppliers sare poor your business is probably poor


What is ultimate goal of Toyota marketing effort?

to familiarize customers with toyotas product line


A sentence with the word gratified?

I was gratified that the supervisors recognized my effort to keep the customers smiling.


Where is Pacific Gas and Electric?

Pacific Gas and Electric is located in Washington D.C. and provides service for the west coast. It is located at 900 7th street. PG&E is proposing a "Green Option" in an effort to provide cleaner, more environmentally friendly energy to it's customers.


Are Chameleon friendly?

most species of chameleons are not friendly.But, veiled chameleons are very friendly{if you put a little effort in to tameing one}.I think you should get a veiled chameleon. Hope this helps


Distinguish between People Processing Service and Possession Processing Service?

with people processing, customers must physically enter the service factory and corporate with service operations. managers must also think from the customers view to identify benefits created and non financial effort like time and mental effort.


What is the definition of extensive problem solving?

It is also called as extensive decision making. It is a buying situation where considerable effort required because the buyer has had no previous experience with the products or suppliers


Why do you spend so much time and effort maintaining existing programs?

Because not maintaining them would lead to unfixed bugs and security flaws. If you release buggy software and make no effort to fix them, you will not have any return customers.


What is electronic or computer friendly resume. describe its characteristics and components with example?

A resume were you can access easily with nothing effort to do. It is were you can subscript the resume via electronic.


Is ing direct's website login user friendly?

"Yes ing direct's website login is very user friendly. After vieweing and using many different website logins, ing direct's login is by far the best as it is the least amount of effort"


How should Oswald proceed?

Oswald wants his company to succeed, he wants to maximize shareholder value, he wants to keep his job, and he wants to model ethical leadership. He has made an effort to build a corporate culture characterized not only by aggressive R & D and growth but also by integrity, honesty, teamwork, and respect for the individual. As a result, the company enjoys an excellent reputation among its customers and suppliers, employee morale is high, and ethics is a priority at the company.


How does an including LGBT employee in Kodaks diversity program affect Kodaks customers?

If it is public knowledge that Kodak is trying to diversify their employees, it might upset some customers that are opposed to the groups they are hiring from, but it might actually make other customers more comfortable going there. Overall, most customers will think it is a positive move by Kodak, and members of the GLBT community will likely appreciate the effort being made.