delivering brand promises to earn trust starting from putting right processes in place, creating a 2 way dialogue , unbeatable service delivery to leave an indelible impression on customers, through to after sales service and management of returned goods.......................Joan
Give them what they want with a minimum of effort and expense on their behalf.
Answer There are no particular techniques for customer relations. To be a good customer rep, all you have to do is listen to the customer and try as hard as you can to fix whatever problem they are having. They won't ever forget the effort you put into helping them.
customer satisfaction, total company effort, sales growth
Well, the old adage that the customer is always right is so far from the truth. In most cases, a business should make every effort to appease a customer but sometimes nothing can be done to make them happy. Stay calm but firm with the business policies.
One important element of customer service is to smile and put the customer at ease. Another element and maybe the most important is to always put the customer first. Do not make it seem like an effort or hassle to help them, however unusual the request. Another key element is good communication. Speak clearly and slowly so the customer understands exactly what is being said.
Helper.
The organization which is appriciate by the customer that effort for the customer service enhancement.
Give them what they want with a minimum of effort and expense on their behalf.
Service Excellence is all about the value addition you give to the Customer like1. Listen to the customer and understand his problems (they may be angry, but be patient)2. How you can make your customer smile with the solution you give and exceed his expectations (An added or extra effort put will always cheer customer)3. Give your 100% on the deliverable4. The solution or the way you treat the customer should bring him back to you againSo many businesses say "it's good enough" no it isn't because good enough ISN'T good enough. Excellence is what differentiates a quality business from the ordinary business.
Unified and cooperative actions from both civilian and military agencies and organizations
Unified and cooperative actions from both civilian and military agencies and organizations
Unified and cooperative actions from both civilian and military agencies and organizations
Unified and cooperative actions from both civilian and military agencies and organizations
customer orientation,intergrated effort
Answer There are no particular techniques for customer relations. To be a good customer rep, all you have to do is listen to the customer and try as hard as you can to fix whatever problem they are having. They won't ever forget the effort you put into helping them.
Service Excellence is all about the value addition you give to the Customer like1. Listen to the customer and understand his problems (they may be angry, but be patient)2. How you can make your customer smile with the solution you give and exceed his expectations (An added or extra effort put will always cheer customer)3. Give your 100% on the deliverable4. The solution or the way you treat the customer should bring him back to you againSo many businesses say "it's good enough" no it isn't because good enough ISN'T good enough. Excellence is what differentiates a quality business from the ordinary business.
Organizations are encouraged to establish procedures to ensure completion of the examination is an individual effort.