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Can you help us with how to provide a good customer service at the front desk?
Wiki User
∙ 12y ago
start with a smile and greet your guest,,!
Wiki User
∙ 12y ago
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How do you handle customer service as a front desk officer?
good
What the meaning of front desk manager?
a front desk manager is someone who is in charge of the customer service desk/ counter / server and he or she is called a Secretary, though in some places like Guest Houses are called receptionist.
What jobs can you do behind a desk?
There are several types of jobs that you can do behind a desk including a front desk position in a hotel. Many customer service representatives sit at a desk. Upper management positions often do a lot of their work from behind the desk.
What are the duties and responsibilities of a front desk staff in a cruise ship?
The front desk staff is the customer service part of a cruise ship. They plan and execute activities, help schedule events, help with the finance aspect and boarding and departing.
What sort of help can the HP help desk provide the average Hewlett Packard computer owner?
The HP help desk can provide the average Hewlett Packard computer owner customer service help, including troubleshooting and warranty issues or repairs.
What kind of experience is necessary for front desk jobs?
Depending on the hotel special training course on proper etiquette and behavior may be required for front desk jobs. Excellent personal skills, organization abilities and basic customer service skills are necessary.
Where do you get your paycheck at Kroger?
You can get it from customer service desk or get it deposited to your bank account
What are the department of the front office department?
front ofice department is one of the department in hotel which interact with guest first... and it also the place where room selling proses take the place...
What time does customer service at Walmart open?
The courtesy desk (customer service) is open when the store opens and closes when the store closes. Depending on how well staffed the store is for the day, you will either see a customer services associate or a customer services manager (CSM) or both behind the desk.
Where can I get a customer service training ?
Where can I find good customer service training for my IT folks? Where can I get a customer service training ? My company has finally grown to the point where we need a customer service desk
A Front Desk Agent Can Be a Stressful But Rewarding Job?
A front desk agent is a customer service position in the hospitality industry. She sits at the front desk in the lobby of a hotel and is responsible for greeting hotel guests, guiding guests through check-in and registration and answering phones and making reservations for future guests. She also registers any guest complaints, answers guest questions about the hotel or the area and is a go-between for the guests and the hotel manager. No one should consider a job as a front desk agent unless she is thoroughly comfortable with good customer service practices. This job is entirely about customer service. In many cases, the front desk agent at a hotel means the difference between a satisfied and dissatisfied guest. A front desk agent must be able to remain pleasant while dealing with irate guests. Even if a customer had a problem with his stay, a helpful front desk agent may make him willing to try the hotel again in the future. The front desk agent can be an extremely stressful position, but the agent must not let the guests know she feels this way. For someone who is comfortable with customer service, though, a job as a front desk agent can be a good fit. The work environment is pleasant, as most hotels try to ensure the lobby and front desk area is impressive. The work is not physically demanding. A job as a front desk agent may also lead to eventual promotions toward hotel management. Smaller hotels and motels may only require a high school diploma or GED and previous customer service experience to be hired as a front desk agent. Larger or more elite hotels, however, generally require a degree in hospitality or hotel management. Most universities offer these as four-year degrees. In some cases, years of experience at a smaller hotel may allow a person to get a job at a larger hotel without a degree. Salary for a front desk agent varies by the size and quality of the hotel and also by the experience of the agent. Starting salaries average about $22,000 annually. At a larger hotel, for an agent with many years of experience, a front desk agent may earn up to $40,000 annually.
What are the different types of shops that offer help through using a customer services desk in store?
There are many stores that provide their visitors with help in the form of a customer service desk located in the store. Most are either big box stores like Walmart or are department stores like Sears.
