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paper will not feed through, shredder will run backwards
It has a little button in the rear left hand corner on the bottom. This is an interlock switch. If it's not being pressed securely the shredder won't work. Just look for the little switch, press it and the shredder will work again.
Apparently not!! The company offers NO support, and basically says buy a new unit! However what use is a simply manufactured shredder that keeps stripping drive wheels (both plastic and metal) all over the world that no replacement parts are available. I WILL NEVER BUY ANOTHER AURORA PRODUCT!!
Aurora paper shredders are known for their consistency and effectiveness at destroying documents. With that in mind, they're sold at Staples and OfficeMax among other retailers.
ISN'T THERE A WARRANTY? MINE is only 1 & 1/2 Months old??? HOW DO I CALL THE MANUFACTURER????
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http://www.auroracorp.com/index.html Go to this web site and you will have the contact info and more about this company, it is called aurora corp of america. I have one of these shredders and I am trying to contact the company for warranty info since mine is not working.
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