Cliff notes for principles for transformation second chapter in out of the crisies by w Edwards deming?

Answer 1

The second chapter of "Out of the Crisis" by W. Edwards Deming focuses on the transformation of institutional management. Deming emphasizes the need for a clear purpose and direction in an organization, as well as the importance of understanding variation. He stresses that management should focus on improving processes rather than blaming individuals, and that leadership plays a crucial role in driving transformation.