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In business communication there may be different messages sent in a range of ways for example:
Face-to-face meeting
Group meeting
Speech
Presentation
phone call
Skype
All of these methods have a message that someone in the business is trying to get across. Some are two way communications - where both parties should speak, and some are one way - for example you would listen to a speech by the boss and not interrupt.
In every message there is a sender and a receiver. The receiver listens to the message and may then either
Respond to the message (reply to the message)
Not respond if the message is one way (for example a speech)
So a definition would be for a listener to receive and understand the message and respond where appropriate.
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∙ 11y ago
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