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Following up with your customer, once you've made a sale, is an important part of providing good customer service. Not only is it an important part of developing a good relationship with your customer, but it will also enable you to introduce your new products.
customer relations
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Employee development is very important. It is the willingness to grow and become a part of something, rather than another cubicle, or paycheck.
provide good customer service
Whether on the front line, management etc you play an important role in the organization. However small your position you are key within a company. It's employees are essential to the business, your part in customer service is basically to keep the customer happy and to deliver the best service that you and your team can provide. If you work in retail and other sectors in which customers are the main focus, customer service is your main priority to maintain. You make sure the customer is taken care of, is getting good quality and make sure that you are doing your best to provide them with a great overall experience. The part you play is a representative of the company, what you do effects the business in more ways than one, their image, their goals everything that you do effects the company, you are basically the image of the company as their employee you take on a role and the responsibilities that come with being an employee with that organisation.
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Because customer are the part of the business and they doesn't want them to go away but instaed trying to get more customer via existing customer with the reaction of having good relationship with customer so that they can spread it between other people to be a customer. Its kind of business policy and principle.
Many jobs and careers require some form of contact with those in a customer role. Being able to handle that contact is usually an important part of those jobs; arguably the most important.
Autonomy is a very important part of job enrichment because it gives the employee power and a feeling of importance.
why do think this is ..??..LOL..:P bye!
In marketing advertisment it is important to show the potential customer/client how the product will be of benefit to them. In Public Relations, which I think is actually a part of the same package, it is important to show the use, purchasing ease, investment opportunities and employment opportunities