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Does time influence customer service

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Anonymous

12y ago
Updated: 8/20/2019

Time influences all things.

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Wiki User

12y ago

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Is time a key factor for a service?

Yes, time is a key factor for a service as it directly impacts customer satisfaction and operational efficiency. Timely delivery of services can enhance the overall experience, build trust, and encourage repeat business. Additionally, in competitive markets, the speed of service can differentiate a business and influence customer preferences. Overall, managing time effectively is crucial for maintaining service quality and meeting customer expectations.


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Which of the is not a basic principle of customer service?

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Why is time so important in services?

Your question is a little vague but I think you're asking about the importance of the time of the person performing a service for payment, example: housekeeper, technical support, customer service call center employee, etc. From the perspective of the service provider: Different from selling an actual product, in providing a service what someone is actually selling is their time. Time not spent rendering service to a paying customer is time wasted in the mind of the service provider. Literally, time is money. From the perspective of the customer: When a customer hires someone to perform a service, it is almost always beneficial to the customer to have the service completed as quickly as possible; whether it's to save money on paying an hourly fee, to meet a deadline, or because the service being performed solves an existing problem that could be costing the customer money or simply be a hassle for the customer like having a computer system go down.


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They contribute to excellent customer service by making sure the stock is there on time.


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