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A customer service standard is the interaction between a business and its customers. Customer service standards are excellence, response time, accessibility, delivery time and commitment. All business leads back to the customer in one form or another, so it is imperative that companies continuously strive to improve the level of service they deliver. Customer service standards must be constantly monitored and incorporated into the strategic planning of the company.

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What is the definition of an effective customer service?

Effective customer service is defined by the satisfaction of the customer and the customer's willingness to return to do business in the future.


What is quality customer service?

Quality customer service can be defined in a great number of ways. Many people agree the customer service is good when everyone leaves happy.


What term is defined as an item for which the customer willing to pay?

The term defined as an item for which the customer is willing to pay is called a "product." A product can be a tangible good or an intangible service that satisfies a customer's needs or desires. Its value is determined by the perceived benefits it provides to the consumer in relation to its cost.


How can service quality be defined and improved when the product is intangible and nonstandarlized?

Service quality can be defined as the degree to which a service meets or exceeds customer expectations, particularly in intangible and nonstandardized contexts. It can be improved by focusing on staff training to enhance interpersonal skills, implementing consistent service delivery processes, and actively seeking customer feedback to tailor services to individual needs. Additionally, employing metrics such as customer satisfaction surveys and performance evaluations can help identify areas for enhancement, ensuring a more consistent and positive customer experience.


Does BT Home offer good customer service?

BT Home Phone promises to offer a high standard of customer service. They also offer good rates and several different services.

Related Questions

What Is Execptional customer service?

when the customer service is to a high standard and they are helpfull!


What is the definition of an effective customer service?

Effective customer service is defined by the satisfaction of the customer and the customer's willingness to return to do business in the future.


What is customer service standard?

Service customer standard is what customer wants and feel satisfied of the service you gave. In order to meet this you must delight them and put extra mile or beyond of service.


What is quality customer service?

Quality customer service can be defined in a great number of ways. Many people agree the customer service is good when everyone leaves happy.


What is the definition of service quality?

Service quality is having vast meaning. And it is in the customer mind what he wants and it can be defined as expectations of customer towards the service or product.


What is customer service defined as?

able to satisfied their needs and happy about services


What is the difference between customer service standard's policies and procedures?

Difference between Customer Service Standards and Policies and Procedures


What is Standardized Services?

Service customer standard is what customer wants and feel satisfied of the service you gave. In order to meet this you must delight them and put extra mile or beyond of service.


Why are customer service and its related strategy so important for companies operating?

Well Defined Customer Service strategies allow a business to fetch: -1. Customer Satisfaction2. Returning Customer3. Good word of mouth4. Healthy Customer & Vendor relationship


How does quality standard implementation improve in work place?

a better product and customer service


Is there a difference in standard and magnum firing pins in short action savage?

No- but check w/ Savage customer service to be sure. They ARE still in business, and have a customer service section on their website.


how do you identify with customer service characteristics in terms of their quantitative nature?

To meet their standard of products they want