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able to satisfied their needs and happy about services
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What is the definition of an effective customer service?
Effective customer service is defined by the satisfaction of the customer and the customer's willingness to return to do business in the future.
What is quality customer service?
Quality customer service can be defined in a great number of ways. Many people agree the customer service is good when everyone leaves happy.
What is the definition of service quality?
Service quality is having vast meaning. And it is in the customer mind what he wants and it can be defined as expectations of customer towards the service or product.
Why are customer service and its related strategy so important for companies operating?
Well Defined Customer Service strategies allow a business to fetch: -1. Customer Satisfaction2. Returning Customer3. Good word of mouth4. Healthy Customer & Vendor relationship
What is customer defined service standard?
A customer service standard is the interaction between a business and its customers. Customer service standards are excellence, response time, accessibility, delivery time and commitment. All business leads back to the customer in one form or another, so it is imperative that companies continuously strive to improve the level of service they deliver. Customer service standards must be constantly monitored and incorporated into the strategic planning of the company.
What is service flow?
Service flow refers to the sequence of steps that a service follows from initiation to completion. It outlines the interactions between the service provider and the customer, detailing how a customer's request or need is addressed and fulfilled. Having a well-defined service flow helps ensure a consistent and efficient delivery of services.
How do you define customer service?
define what customer service define what customer service
How is empathy defined in relation to customer service?
Empathy in customer service is the ability to understand and share the feelings of customers, showing that you care about their needs and concerns. It involves listening actively, showing genuine concern, and responding with compassion to create a positive and supportive experience for the customer.
What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
What are the Customer service functions?
What is the customer service function, service strategy and service philosophy.?
What are customer service functions?
What is the customer service function, service strategy and service philosophy.?
What is unconditional customer service?
What is unconditional customer service?
